Skyscrapers
Yassmine Alieh

Forbes defines leadership as a process of social influence that maximizes the efforts of others towards the achievement of a goal. Author Kevin Kruse says leadership has nothing to do with seniority, titles, or personal attributes. It is also much different than management.

Employees and organizations find themselves in a situation of ambiguity and at times confusion because of the pandemic. There is significant uncertainty about the norms that will be adopted in the future.